How important is contract management? Read these tips for mastering the basics of successful contract management.
The ABCs of SOC
Do you understand the three types of service organization control audits? Let’s break down the differences between SOC 1, SOC 2 and SOC 3.
Road to Somewhere
A customer journey map can guide your business towards creating a better customer experience.
The difference between end-to-end encryption and point-to-point encryption can be messy. Untangling E2EE and P2PE will help you find the best payment security for your company.
New Security Requirements for PCI
Lock down credit card and payment information with the latest update to the PCI data security standards, PCI DSS 3.2.
Follow the Money
How we spend time and money doesn’t always match what brings value and profit. Use the 80/20 rule to put your money where your money is.
Your Brother's Keeper
Your third party vendors carry risk. Keep an eye on them with a good risk management program — or face the consequences of their mistakes.
Hiring in Hindsight
Hiring mistakes become clear after the fact. Add checks and balances to your recruiting process to make better hiring decisions in the first place.
The things that make a good romance also make a successful contract. Get more from your business relationships through contract management.
Somebody’s Watching You
When you have a government contract, you’ll also have government oversight to ensure quality. But the burden of meeting quality standards still falls on the contractor.
Quality + … Marketing?
Are your creative ad campaigns processed through a quality system? Apply these five quality assurance tools in your marketing department.
Tools of the Trade
To keep quality high and waste low during the construction process, you need the right construction management tools. No matter…
Your employees don’t need superpowers to be super productive. When you motivate and equip your employees, you’ll see increased productivity, efficiency and revenue.
You can’t improve your business with bored employees. Employee engagement will increase your company’s productivity, efficiency and creativity.
Outside the Box
When it comes to benchmarking, think outside the box! Analyze the customer experience to compare your company to the competition, but also to businesses outside your industry.
Brainstorming's Perfect Storm
Brainstorming: It sounds so powerful, doesn’t it? Like a whirlwind of ideas, a rapid-fire hailstorm of brilliant suggestions, a tornado of inspiration that lays waste to the boring old way of…
As a society, we have particular norms that we implicitly adhere to and expect others to as well. These norms are simple, like expecting someone to stop at a red light, or trusting food labels to accurately identify…
Is Your Content Ready?
If you misspell a word in a text to a friend, your friend probably won’t alert the news media or shun you for all eternity (though you may get a little “constructive criticism” if your friend is a perfectionist). But if your company…
You Better Shape Up!
Businesses don’t improve themselves any more than houses do. If you leave a business to run exactly as it’s always done, you can’t expect sales to magically increase or the bottom line to double overnight.
Your Party Disaster
Say you’re hosting a party, and because you don’t have triple ovens or the time to spend on a sumptuous spread, you’ve turned to a local catering company. The tins and tubs arrive, the foil is ripped away and…
Measure Twice, Cut Once
You’re one of the world’s most scrutinized (and praised) inventors. You’re a household name with the CNBC crowd, and that name is synonymous with fearless design, innovative engineering…
It’s here! The latest revision to the International Organization for Standardization’s 9001 quality management system standards has arrived.
What is a Quality Management System?
Businesses, no matter whether big or small, young or old, know that there are always going to be difficulties on the road to success.
What is Process Improvement?
Would you say that your business is running as optimally as you would like? Most owners would agree that there is always room for improvements.
What is Risk-Based Thinking?
Risk is something that is evident and pervasive in almost everything we do in life. This includes business ventures. But…